DGO Design – UX Strategy

Hello, I’m Darren

My focus is on crafting collaborative solutions fueled by data and user insights. Through the application of UX design and principles, I strive to enact meaningful change that benefits both end users and company objectives. It’s the intersection of innovation and empathy that drives me forward in my work.

My Strengths and Expertise

Passionate about simplicity and innovation, I bridge business goals with user satisfaction, specializing in turning complex challenges into enjoyable experiences. I see making technology accessible as a mission, not just a job. By orchestrating collaboration between UX principles, product roadmaps, development requirements, and user needs, I ensure exceptional products that truly meet user needs. I also enjoy mentoring design teams, sharing the UX process, and fostering continuous learning.

Passion and Commitment

Being a strong advocate for team and initiatives that matter to users.
Consistent dedication and perseverance, even in the face of challenges.

Contemplative and Analytical Approach

Providing well-thought-out insights and solutions to complex problems.
Encouraging open dialogue and discussion through clear communication to explore different viewpoints and ideas.

Inclusive and Empowering

Promoting team members' professional growth and well-being.
Showing empathy and understanding for colleagues' perspectives and needs.

Advocacy and Collaboration

Collaborating effectively with others, fostering a sense of teamwork and collective achievement.
Showing empathy and understanding to resolve team conflicts and challenges.

Case Study

NICE Supervisor

Click to view the case study that walks from a whiteboard activity to a key component of the NICE CXOne platform.

View Case Study

UX Research

Successful UX research involves gathering insights from multiple stakeholders, including product owners, customer support, sales, development teams, and users. This diverse input is crucial for creating effective design solutions.

UX Process

UX design involves wireframing, prototyping, testing, and iteration. Achieving the best solution may require multiple rounds, adapting to complexity and risk, ensuring user-friendly functionality, and meeting scalable business needs.

UX Design

After finalizing the solution, crafting an inviting UI design is paramount. The focus is on creating an interface that is not only easy to learn but also considers future scalability needs.

UX Strategy

UX strategy aims to construct a seamless, user-friendly, and scalable product by integrating established design paradigms amidst the challenges of coordinating diverse teams and products.

Some of the projects I have worked on

I feel incredibly privileged to have designed with exceptional teams on a multitude of remarkable products. Whether it's been with startups or enterprise-level organizations, I've had the opportunity to develop scalable solutions that have delighted customers. Here are a few examples: